Home  /  Privacy policy

Legal

Privacy policy

How Oversix collects, uses and protects your personal information.

Last updated: 10 October 2026

At Oversix, your privacy matters. This policy explains what personal information we collect, how we use it, who we share it with and how you can access or correct it, when you visit our website, use our services or contact us.

1. Who we are

Oversix — Skill Bridging Solution (ABN 72 595 798 462) is a business based in Perth, Western Australia. We help overseas-qualified tradespeople get their skills recognised in Australia, through skills assessment support (for example with Trades Recognition Australia and its approved training organisations), Recognition of Prior Learning (RPL) and career pathway guidance.

We are not registered migration agents. We do not give visa or immigration advice and we do not offer job placement.

In this policy, “Oversix”, “we”, “us” and “our” mean Oversix — Skill Bridging Solution. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

2. What information we collect

Depending on how you deal with us, we may collect:

  • Contact details: your name, email address, phone or WhatsApp number and postal address.
  • Eligibility and profile details: your trade, years of experience, country of birth, where you trained and worked, whether you are in Australia or overseas, and your current visa subclass.
  • Identity documents: your passport or other ID, and an ID photo when an application requires it.
  • Evidence for your application: qualifications, transcripts, trade licences, your CV, employment history, payslips, employer references, tax and superannuation records, translations, and your Unique Student Identifier (USI) for RPL.
  • Payment details: invoices and the bank transfer details needed to process your payments.
  • Communications: messages, emails, call notes and form answers you send us.
  • Website data: information about how you use our website, collected through cookies and similar tools (see section 8).

3. How we collect your information

We collect most information directly from you, when you:

  • complete our free eligibility check or our contact form
  • book a call or speak with us by phone, WhatsApp or video call
  • sign our client agreement and use our client portal to fill in forms and upload documents
  • email us or message us on social media
  • respond to one of our ads, for example on Facebook or Instagram

With your consent, we may also receive information about you from your employers (for reference letters), from training organisations and assessing authorities about the progress of your application, and from translators you ask us to work with.

You can contact us without giving your name for general questions. To provide our services, we need to identify you.

4. How we use your information

We use your personal information to:

  • check whether you may be eligible and recommend the right pathway
  • provide our services: prepare, review and lodge your application with the right training organisation or assessing authority, and keep you updated
  • manage your client portal, agreement, invoices and payments
  • reply to your questions and follow up on your enquiry
  • send you news, tips and offers by email, if you agreed to receive them (you can unsubscribe at any time)
  • measure and improve our website and advertising
  • meet our legal, tax and accounting obligations

We do not sell or rent your personal information.

5. Who we share your information with

We only share your information when it is needed to provide our services, or when the law requires it:

  • Training organisations and assessing authorities handling your skills assessment or RPL (for example Trades Recognition Australia approved organisations and VETASSESS).
  • Translators, when you ask us to arrange certified translations of your documents.
  • Your employers or referees, to request or confirm reference letters, with your agreement.
  • Registered migration agents, only with your explicit consent.
  • Our service providers, who help us run the business: SuiteDash (client portal, CRM, forms, contracts and invoices), Microsoft 365 (email and file storage), Hostinger (website hosting), Xero and our external accountant (accounting), Meta (Facebook and Instagram advertising), Google (website analytics and advertising), Trustindex (display of Google reviews) and WhatsApp (messaging).
  • Government authorities, when required by law.

6. Storing your information outside Australia

Some of our service providers store or process data outside Australia, for example in the United States, Europe or other countries where they operate. When we use these providers, we take reasonable steps to make sure they protect your information in a way that is consistent with the Australian Privacy Principles.

7. How we protect and keep your information

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access, change or disclosure. Your documents are stored in our secure client portal and business systems, protected by passwords and access limited to our team.

We keep your information for as long as we need it to provide our services and to meet our legal, tax and accounting obligations. When we no longer need it, we delete it or de-identify it.

8. Cookies, analytics and advertising

Our website uses cookies and similar technologies, including Google Analytics, Google Ads and the Meta Pixel. They help us understand how visitors use the site, measure the results of our ads and show relevant ads on other platforms. These tools may collect information such as your device, browser, pages visited and actions taken, for example submitting our eligibility check.

You can block or delete cookies in your browser settings, and adjust your ad preferences in your Google and Meta account settings. Some parts of the website may not work as well without cookies.

9. Accessing and correcting your information

You can ask to access the personal information we hold about you, or ask us to correct it if it is wrong, out of date or incomplete. Email us at contact@oversix.com.au. We will respond within 30 days. We may need to confirm your identity first.

You can also ask us to stop sending you marketing emails at any time, using the unsubscribe link in our emails or by contacting us.

10. Third-party links

Our website may link to other websites, such as government or training organisation websites. We are not responsible for their privacy practices, so please read their privacy policies.

11. Complaints

If you have a concern about how we have handled your personal information, contact us first and we will try to resolve it within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

12. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

13. Contact us

Oversix — Skill Bridging Solution
Perth, Western Australia
Email: contact@oversix.com.au
Phone and WhatsApp: +61 491 974 523
Website: oversix.com.au